Privacy Policy

1. Who We Are

Care 4 All Limited is a provider of care and support services in the United Kingdom.

For the purposes of applicable data protection legislation, Care 4 All Limited may act as a data controller for personal information that we collect and process.

Organisation: Care 4 All Limited
Website: https://care4alltd.com
Email: info@care4alltd.com

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

2. Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Your name and contact details, including your email address and telephone number.
• Information you provide when making an enquiry about our care and support services.
• Information provided by family members, representatives or professionals contacting us on someone's behalf.
• Information contained in correspondence sent to or received from Care 4 All Limited.
• Information provided in connection with employment or recruitment enquiries.
• Technical information relating to your use of our website, where applicable.

Where it is necessary for the provision or management of care services, Care 4 All Limited may also process special category personal data, including information relating to an individual's health and care needs.

Such information is subject to additional protections under data protection law and is handled in accordance with our professional, legal and regulatory responsibilities.

3. How We Use Personal Information

We may use personal information to:

• Respond to enquiries and requests.
• Communicate with service users, family members and representatives.
• Communicate with healthcare professionals, local authorities and other organisations involved in providing or arranging care.
• Assess and arrange care and support services.
• Provide and manage care and support.
• Maintain appropriate business and care records.
• Process employment and recruitment enquiries.
• Manage complaints, concerns, feedback and safeguarding matters.
• Meet our contractual, legal and regulatory responsibilities.
• Maintain the security and effective operation of our website, email and business systems.

We will only use personal information where we have an appropriate lawful basis for doing so.

4. Health and Care Information

Because Care 4 All Limited provides care and support services, we may need to process information relating to an individual's physical or mental health, medication, care requirements, communication needs and other information relevant to their care.

We recognise that health information is particularly sensitive.

We only process such information where there is an appropriate lawful basis and condition under applicable data protection legislation, and access should be limited to people who require the information for legitimate care, professional, administrative, safeguarding or legal purposes.

5. Sharing Personal Information

Where appropriate and lawful, information may be shared with organisations or individuals involved in providing, arranging, funding, monitoring or regulating care and support.

This may include:

• Healthcare professionals.
• General practitioners and other healthcare services.
• Local authorities and social care professionals.
• Commissioners and funding organisations.
• Regulatory or safeguarding authorities.
• Service providers supporting our legitimate business operations.
• Other organisations where disclosure is required or permitted by law.

We do not sell personal information to third parties.

We do not sell email addresses or mailing lists to advertisers.

6. Email Communications

Care 4 All Limited uses email primarily for legitimate business and professional correspondence.

This includes communication with service users and their representatives, healthcare professionals, local authorities, employees, suppliers and other organisations with which we have a legitimate relationship.

We do not operate our business email system for the purpose of sending unsolicited bulk email or spam.

If you receive a non-essential communication from us that you believe you should not have received, please contact us at info@care4alltd.com.

7. How We Protect Information

We take reasonable organisational and technical measures to protect personal information against unauthorised access, accidental loss, disclosure, alteration or misuse.

Access to personal information is restricted according to legitimate business and care requirements.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. How Long We Keep Information

We retain personal information only for as long as it is reasonably necessary for the purpose for which it was collected and to meet our legal, regulatory, contractual and professional record-keeping responsibilities.

Different types of records may therefore be retained for different periods.

When information is no longer required, it will be securely deleted, destroyed or anonymised where appropriate.

9. Your Data Protection Rights

Depending on the circumstances, you may have rights under UK data protection legislation, including the right to:

• Ask for access to personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to erase your personal information in certain circumstances.
• Ask us to restrict the processing of your information in certain circumstances.
• Object to certain types of processing.
• Request the transfer of your information where the right to data portability applies.
• Withdraw consent where we rely upon consent as the lawful basis for processing.

These rights are not absolute and may depend on the circumstances and the lawful basis on which information is being processed.

To exercise your data protection rights, contact info@care4alltd.com. We may need to verify your identity before responding to a request.

10. Cookies and Website Information

Our website may use cookies or similar technologies that are necessary for the website to operate correctly or to understand how the website is being used.

Where consent is legally required for non-essential cookies, appropriate consent should be obtained before those cookies are used.

You can also control cookies through your web browser settings.

11. Links to Other Websites

Our website may contain links to websites operated by other organisations.

Care 4 All Limited is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy information provided by the relevant organisation before submitting personal information to an external website.

12. Children's Information

Our services may involve individuals of different ages and circumstances.

Where personal information relating to a child or young person is processed, we will handle that information with appropriate safeguards and in accordance with applicable legal, safeguarding and professional requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements or data protection practices.

The latest version will be published on our website with the date on which it was last updated.

14. Complaints

If you have concerns about how Care 4 All Limited has handled your personal information, please contact us first so that we have an opportunity to investigate and respond.

You also have the right to raise a concern with the UK's data protection regulator, the Information Commissioner's Office (ICO).

15. Contact Us

For questions about this Privacy Policy, requests concerning your personal information or other privacy-related enquiries, please contact:

© 2026 Care 4 All Limited. All rights reserved.